Shipping policy
Shipping Policy:
At TrendyFrendzy, we strive to provide a seamless and enjoyable shopping experience for our customers. Below is an outline of our shipping policy to ensure transparency and clarity:
1. **Processing Time:**
- Orders are typically processed and shipped within 1-2 business days of payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. **Shipping Methods and Carriers:**
- We offer a variety of shipping options to accommodate your needs. Available shipping methods and carriers may vary depending on your location.
- Standard shipping: Typically delivered within 3-7 business days.
- Expedited shipping: Faster delivery options are available for an additional fee.
- We partner with reputable shipping carriers to ensure timely and secure delivery of your orders.
3. **Shipping Costs:**
- Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address.
- Free shipping may be available for orders over a certain value. Please check our website for current promotions and offers.
4. **Order Tracking:**
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your order using the provided tracking number on our website or through the carrier's website.
5. **International Shipping:**
- We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply depending on your country's regulations. These charges are the responsibility of the customer.
6. **Delivery Issues:**
- While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by factors beyond our control, such as inclement weather, natural disasters, or carrier delays.
- If you encounter any issues with the delivery of your order, please contact our customer support team, and we will do our best to assist you in resolving the issue promptly.
7. **Shipping Restrictions:**
- Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any restrictions apply to your order.
8. **Holiday Shipping:**
- During peak seasons and holidays, processing and delivery times may be longer than usual due to increased order volumes. We appreciate your patience and understanding during these times.
9. **Returns and Exchanges:**
- Please refer to our Returns & Exchanges Policy for information on how to initiate a return or exchange.
10. **Contact Information:**
- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We're here to help!
This shipping policy is effective as of [Effective Date] and may be subject to change without prior notice. Please refer to our website for the most up-to-date information regarding shipping.
At TrendyFrendzy, we strive to provide a seamless and enjoyable shopping experience for our customers. Below is an outline of our shipping policy to ensure transparency and clarity:
1. **Processing Time:**
- Orders are typically processed and shipped within 1-2 business days of payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. **Shipping Methods and Carriers:**
- We offer a variety of shipping options to accommodate your needs. Available shipping methods and carriers may vary depending on your location.
- Standard shipping: Typically delivered within 3-7 business days.
- Expedited shipping: Faster delivery options are available for an additional fee.
- We partner with reputable shipping carriers to ensure timely and secure delivery of your orders.
3. **Shipping Costs:**
- Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address.
- Free shipping may be available for orders over a certain value. Please check our website for current promotions and offers.
4. **Order Tracking:**
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your order using the provided tracking number on our website or through the carrier's website.
5. **International Shipping:**
- We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply depending on your country's regulations. These charges are the responsibility of the customer.
6. **Delivery Issues:**
- While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by factors beyond our control, such as inclement weather, natural disasters, or carrier delays.
- If you encounter any issues with the delivery of your order, please contact our customer support team, and we will do our best to assist you in resolving the issue promptly.
7. **Shipping Restrictions:**
- Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any restrictions apply to your order.
8. **Holiday Shipping:**
- During peak seasons and holidays, processing and delivery times may be longer than usual due to increased order volumes. We appreciate your patience and understanding during these times.
9. **Returns and Exchanges:**
- Please refer to our Returns & Exchanges Policy for information on how to initiate a return or exchange.
10. **Contact Information:**
- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We're here to help!
This shipping policy is effective as of [Effective Date] and may be subject to change without prior notice. Please refer to our website for the most up-to-date information regarding shipping.